NLR PacketNet Network Operations Report
11/12/2008 - 11/18/2008

NLR PacketNet Network Operations Center

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

81202-High 2-High NLR Layer 3 Backbone Circuit CHIC-STAR Brief Outage Resolved Circuit - Other 11/12/2008 11:34 PM 11/12/2008 11:37 PM
81232-High 2-High NLR Layer 3 Backbone Circuit ATLA-HOUS Outage Resolved Circuit - Other 11/15/2008 10:26 AM 11/16/2008 7:55 AM
81252-High 2-High NLR Layer 3 Backbone Circuit LOSA-SEAT Brief Outage Resolved Circuit - Other 11/15/2008 11:58 PM 11/16/2008 12:01 AM
81352-High 2-High NLR Layer 3 Backbone Circuit LOSA-SEAT Brief Outage Update Circuit - Other 11/18/2008 11:02 PM 11/18/2008 11:03 PM

Unscheduled Outages Detail


Ticket No.:8120:77
Subject:NLR Layer 3 Backbone Circuit CHIC-STAR Brief Outage Resolved
Affected:NLR-CHIC-STAR-10GE-169
NLR-CHIC-STAR-10GE-126
Start Time:Wednesday, November 12, 2008, 11:34 PM (2334) UTC
End Time:Wednesday, November 12, 2008, 11:37 PM (2337) UTC
Description:NLR Route CHIC-STAR was briefly unavailable to the NLR community. NLR Layer 1 NOC Engineering were able to determine a loss of signal caused the outage. However, Level(3) Communications Technicians were unable to isolate the exact source of loss.

Ticket No.:8123:77
Subject:NLR Layer 3 Backbone Circuit ATLA-HOUS Outage Resolved
Affected:NLR-ATLA-HOUS-10GE-217
Start Time:Saturday, November 15, 2008, 10:26 AM (1026) UTC
End Time:Sunday, November 16, 2008, 7:55 AM (0755) UTC
Description:NLR Layer 3 Backbone Circuit ATLA-HOUS is now available to the community. NLR Layer 1 NOC Engineering worked with a Level(3) Communications technician to replace a failing card in Folkston, GA. All work is complete and service has been restored. *Please note this is the new circuit ID for NLR-ATLA-HOUS-10GE-70

Ticket No.:8125:77
Subject:NLR Layer 3 Backbone Circuit LOSA-SEAT Brief Outage Resolved
Affected:NLR-LOSA-SEAT-10GE-199
Start Time:Saturday, November 15, 2008, 11:58 PM (2358) UTC
End Time:Sunday, November 16, 2008, 12:01 AM (0001) UTC
Description:NLR Layer 3 Backbone Circuit LOSA-SEAT was briefly unavailable to the community. NLR Layer 1 NOC Engineering has identified a bad card. Two new cards have been shipped and a maintenance will be scheduled to install these cards at a later date.

Ticket No.:8135:77
Subject:NLR Layer 3 Backbone Circuit LOSA-SEAT Brief Outage Update
Affected:NLR-LOSA-SEAT-10GE-199
Start Time:Tuesday, November 18, 2008, 11:02 PM (2302) UTC
End Time:Tuesday, November 18, 2008, 11:03 PM (2303) UTC
Description:NLR Layer 3 Backbone Circuit LOSA-SEAT was briefly unavailable to the community. NLR Layer 1 NOC Engineering has determined that the Eugene, OR site was the source of the problem; however, no reason for the outage has been given.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

8102 3-Elevated 2-High NLR Layer 3 Backbone Circuit CHIC-WASH Maintenance Completed Circuit 11/12/2008 5:38 AM 11/12/2008 5:40 AM

Scheduled Maintenances Detail

Ticket No.:8102:77
Subject:NLR Layer 3 Backbone Circuit CHIC-WASH Maintenance Completed
Affected:NLR-CHIC-WASH-10GE-59
Start Time:Wednesday, November 12, 2008, 5:38 AM (0538) UTC
End Time:Wednesday, November 12, 2008, 5:40 AM (0540) UTC
Description: NLR Layer 1 NOC Engineering, with the assistance of a Level(3) Communications technician, replaced a failing card in Akron, OH. A brief outage was detected. Maintenance has been completed.


Downtime and Availability



NLR PacketNet Core NodesDown TimeReporting Period Availability52 Week Availability
atla.layer3.nlr.net0 hr 0 min100.00000%99.98619%
chic.layer3.nlr.net0 hr 0 min100.00000%99.99697%
denv.layer3.nlr.net0 hr 0 min100.00000%99.98392%
hous.layer3.nlr.net0 hr 0 min100.00000%99.99678%
indylab.layer3.nlr.net0 hr 0 min100.00000%100.00000%
newy.layer3.nlr.net0 hr 0 min100.00000%99.98808%
seat.layer3.nlr.net0 hr 0 min100.00000%99.99622%
wash.layer3.nlr.net0 hr 0 min100.00000%99.99489%
losa.layer3.nlr.net0 hr 0 min100.00000%99.99584%

Aggregate NLR PacketNet Core Nodes0 hr 0 min100.00000%99.99321%

NLR PacketNet Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
NLR-HOUS-LOSA-10GE-870 hr 0 min100.00000%99.50462%
NLR-CHIC-STAR-10GE-1690 hr 3 min99.97024%97.58591%
NLR-SEAT-SUNN-10GE-710 hr 0 min100.00000%100.00000%
NLR-SEAT-SUNN-10GE-720 hr 0 min100.00000%100.00000%
NLR-CHIC-DENV-10GE-740 hr 0 min100.00000%100.00000%
NLR-LOSA-SEAT-10GE-1150 hr 0 min100.00000%100.00000%
NLR-CHIC-DENV-VLAN-015710 hr 0 min100.00000%100.00000%
NLR-HOUS-SUNN-VLAN-015660 hr 0 min100.00000%100.00000%
NLR-CHIC-SEAT-VLAN-015630 hr 0 min100.00000%100.00000%
NLR-HOUS-SEAT-VLAN-015640 hr 0 min100.00000%100.00000%
NLR-ATLA-CHIC-VLAN-015720 hr 0 min100.00000%100.00000%
NLR-MP-MP-VLAN-015010 hr 0 min100.00000%100.00000%
NLR-ATLA-HOUS-VLAN-015730 hr 0 min100.00000%100.00000%
NLR-HOUS-LOSA-VLAN-015680 hr 0 min100.00000%100.00000%
NLR-HOUS-NEWY-VLAN-015790 hr 0 min100.00000%100.00000%
NLR-HOUS-WASH-VLAN-015760 hr 0 min100.00000%100.00000%
NLR-CHIC-WASH-VLAN-015750 hr 0 min100.00000%100.00000%
NLR-CHIC-LOSA-VLAN-015670 hr 0 min100.00000%100.00000%
NLR-CHIC-JACK-VLAN-015690 hr 0 min100.00000%100.00000%
NLR-CHIC-HOUS-VLAN-015810 hr 0 min100.00000%100.00000%
NLR-HOUS-JACK-VLAN-015700 hr 0 min100.00000%100.00000%
NLR-CHIC-SUNN-VLAN-015650 hr 0 min100.00000%100.00000%
NLR-CHIC-ELP-VLAN-016050 hr 0 min100.00000%100.00000%
NLR-den-hous-VLAN-016070 hr 0 min100.00000%100.00000%
NLR-chic-indy-VLAN-016080 hr 0 min100.00000%100.00000%
NLR-ELP-HOUS-VLAN-016060 hr 0 min100.00000%100.00000%
NLR-KANS-CHIC-VLAN-016760 hr 0 min100.00000%100.00000%
NLR-KANS-DENV-VLAN-016770 hr 0 min100.00000%100.00000%
NLR-KANS-HOUS-VLAN-016780 hr 0 min100.00000%100.00000%
NLR-ATLA-HOUS-10GE-21721 hr 29 min87.21230%99.72676%

Aggregate All NLR PacketNet Backbone Circuits21 hr 32 min99.57275%99.89391%





Upcoming Scheduled Maintenances

Ticket No.:8136:77
Subject:NLR Participant University of Wisconsin via CIC Maintenance
Affected:Participant University of Wisconsin
Start Time:Friday, November 21, 2008, 5:00 AM (0500) UTC
End Time:Friday, November 21, 2008, 12:00 PM (1200) UTC
Description: Participant University of Wisconsin via CIC's fiber provider will be performing maintenance. An outage is to be expected during this maintenance window, the entire window has been reserved.

Ticket No.:8134:77
Subject:NLR Layer 3 Backbone Circuit Spanning RALE-ATLA Maintenance
Affected:NLR-ATLA-WASH-10GE-64
NLR-ATLA-RALE-10GE-63
Start Time:Monday, November 24, 2008, 5:00 AM (0500) UTC
End Time:Monday, November 24, 2008, 9:00 AM (0900) UTC
Description: NLR Layer 1 NOC Engineering will be replacing a failing card in Charlotte, NC. A brief outage is expected. However, the entire maintenance window has been reserved.

Ticket No.:8138:77
Subject:NLR Layer 3 Circuit LOSA-SEAT Maintenance
Affected:NLR-LOSA-SEAT-10GE-199
Start Time:Monday, November 24, 2008, 10:00 AM (1000) UTC
End Time:Monday, November 24, 2008, 2:00 PM (1400) UTC
Description: NLR Layer 1 NOC Engineering will be replacing a card in Colusa, CA. A brief outage is expected; however the entire maintenance windows has been reserved.